Surfshark VPN Review

Surfshark has been taking the VPN industry by storm. Perceived as one of the many underdogs half a year ago, it has managed to establish itself as a tantamount product to the best VPN providers in 2019.

In this Surfshark VPN review, we take a more in-depth look at its features, pricing and performance, aspects which have helped this VPN reach the ladder of the champions. Also, we check whether the talks of its premium 24/7 customer support service, as well as a user-oriented approach of its Privacy Policy and design, are valid.

Surfshark Pro

At first glance, Surfshark has it all: 

  • strict No Logs Policy
  • the best price around
  • dedicated apps for all the platforms you would require
  • based in a privacy-friendly jurisdiction of the British Virgin Islands
  • inbuilt ad blocker
  • double VPN feature
  • split tunneling capabilities
  • supports multiple security protocols
  • and more. 

It even has an easy to set up Smart DNS function as well as is the only VPN we’ve ever tested to support unlimited simultaneous connections.

Surfshark Cons

Despite shining bright like a diamond, Surfshark has cons which might explain its value pricing. There are things which need to be improved, and one of them is its speed at peak times. But we’ll get back to this later.

Another thing you must consider is the VPN server network which is still limited. Even though there are VPN servers available on all the most important countries around the world, Surfshark still need to expand the network to compete with the big names in the VPN industry.

There are even some questions that need to be answered like: Where is Surfshark based? What does Surfshark VPN do? How secure is Surfshark VPN? How to use Surfshark VPN? How much is Surfshark VPN? We will get all these questions covered in this review of Surfshark.

All in all, Surfshark is a real bargain which is worth a try. And if you decide that it does not stand to your expectations, there’s always a 30-day money-back guarantee option to save the day.

This review of Surfshark VPN looks into the pros and cons of the service to help you make the right choice.

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Surfshark Features Summary

  • Protocols: OpenVPN (TCP, UDP), IKEv2, Shadowsocks
  • Encryption: AES-266-GCM
  • Unlimited simultaneous connections
  • No Logs: Yes
  • Servers: 800+ servers in 73 cities, across 54 countries
  • Unblocks Netflix US, UK, Canada, Germany, France, India, Netherlands, Japan, Italy
  • Unblocks BBC iPlayer, Kodi, Sky, DAZN, HBO, Hulu, Hotstar, and many more 
  • Kill Switch: Yes
  • Smart DNS: Yes
  • Ad & Malware Blocker: Yes
  • VPN Split Tunneling: Yes
  • Torrent-friendly: Yes
  • Server Switches & Data Traffic: Unlimited
  • Works in China: Yes
  • Double VPN: Yes
  • Compatible Devices: Windows, MacOS, iOS, iPhone, iPad, Android, Apple TV, Android TV, Amazon Fire TV stick, PlayStation, Xbox, Linux, Routers
  • Customer Care: 24/7 live chat, email & contact form
  • 30-day money-back guarantee

The best thing about these features is that all of them are included in every subscription plan. Knowing the fact that Surfshark allows unlimited simultaneous connections, this is a bargain to anyone.

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Why Choose Surfshark VPN

You may wonder how good is Surfshark VPN.

In preparation of this Surfshark VPN review, we tested the service extensively for a period of time and we have been favorably impressed. Considering that Surfshark is a relatively new service, what they achieved in such a short time is quite impressive.

Here is a list of what we have found interesting with Surfshark and our brief summary will help you answer the question “how is Surfshark VPN?”

Privacy & Security

The core slogan of Surfshark is “Secure Your Digital Life”. The good thing is that it stands to its promise. The owner of Surfshark brand (which is a registered trademark) is Surfshark Ltd., a company registered in the British Virgin Islands.

SurfShark VPN Review

The country is a safe haven for VPN providers as it has no data retention laws. This means that if a company stands true to its No Logs Policy, then you are safe. We haven’t found any information about scandals related to Surfshark and their Warrant canary looks clean, so there is no reason to doubt their claims.

Surfshark Warrant canary

Another great thing about Surfshark is that it uses modern security protocols and high-level AES 256 GCM encryption. Fast and stable IKEv2 is a default protocol on all Surfshark apps (except for Linux), but one can choose OpenVPN in settings of most of the apps.

Somehow Surfshark even managed to implement IKEv2 on Windows platform, which is a rare case in the industry. They also offer a very fresh Shadowsocks protocol for Windows users. It’s intended to improve user experience in restrictive markets such as China.

That’s not all – you should know that Surfshark is one of the very few VPN providers who has gone through an independent auditing process. Last year Surfshark was audited by the German security company Cure53 which found no cracks in neither privacy nor security terms.

Total security with surfshark

Does Surfshark VPN Work With Netflix?

We haven’t seen many other VPN services to unlock as many streaming sites around the world as Surfshark. It allows you to access 9 Netflix libraries around the world, and you probably know that they all offer different content.

Surfshark VPN Netflix

With Surfshark you can enjoy not only USA Netflix, but also the ones of the;

  • United States
  • United Kingdom
  • Italy
  • The Netherlands
  • France
  • Germany
  • Japan
  • India
  • Canada.

Also, Surfshark lets you access;

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Surfshark Speed Review

Apart from impeccable privacy and security, speed is the most important factor of any VPN service to guarantee the best user experience. Although Surfshark has a comparatively small server network of 800+ servers, it does an excellent job to optimise the performance.

To make our Surfshark VPN review comprehensive, we performed several speed tests at different times of the day, and they all showed decent results.

Just to put everything into place, here is a speed test result without Surfshark VPN.

Surfshark VPN speed Review

For the first test, we chose Surfshark’s ‘Quick Connect’ feature which, presumably, determines the optimally located server, meaning the one which guarantees the best download and upload speeds as well as the lowest latency.

The ‘Quick Connect’ connected us to the closest server available from Surfshark’s network, and the result was very good. Although the latency has increased by more than four times, the download and upload speed drop were minimal. A 13% drop in download speed will not impair your browsing experience.

We performed the same test with the same location at different times of the day. There were no notable fluctuations, which shows how stable Surfshark VPN is.

boost surfshark vpn speed

For another speed test, we chose a location manually. This time it was a far away location in another continent. It was an evening time at that part of the world, so we tested Surfshark during the peak time usage.

While performing this test, our original download speed dropped by 24% while the upload speed was around 45% lower. Naturally, due to a distance of several thousand kilometres, the latency increased dramatically, but this happens with all the VPN providers. Also, let’s not forget it was a peak time there.

surfshark vpn review for speed in USA

 

To sum up the performance of Surfshark speed-wise, it is difficult to give it anything but good grades. Most of the VPNs perform worse, thus taking into an account Surfshark’s low server network, we should give applause. The speeds will definitely be enough to stream your favourite TV show from another part of the world.

Surfshark Usability Review

What we really liked about Surfshark was its design. One can surely say that it is one of the best looking VPNs in the industry.

What our team agreed upon during our Surfshark VPN review is the fact that this VPN is easy to use, clean, every feature is well explained and easily found. It even has some nifty animations which leave a pleasant impression.

Server VPN Available on Surfshark

Surfshark Smart DNS

Strangely, there are few VPN providers which offer an easy to use Smart DNS feature. Surfshark goes an extra mile with this and provides Smart DNS functionality to all its users.

Surfshark smart DNS available on every subscription

This feature is handy for those who want to stream Netflix content on such devices as PlayStation, Xbox, Apple TV, other gaming consoles, and smart TVs which do not support VPN.

Surfshark Smart DNS is straightforward to activate. Just go to the official website, then log in to your account, and enable the feature. Simple as that.

Smart DNS VPN feature

CleanWeb™ Is an Inbuilt Ad and Malware Blocker

Today, a great VPN must have an ad blocker. Surfshark has one which is named CleanWeb™. This feature is unique as it works on a DNS level, and is therefore undetectable by websites which do not tolerate ad blockers.

Also, Surfshark CleanWeb™ blocks malware, trackers, and phishing attempts which ads to improved online security.

Additionally, Surfshark’s ad blocker is beneficial if you have a limited mobile data plan. By blocking ads and banners, it can help you save up to 40% of mobile data per month (of course, this depends on your browsing habits). This is a saviour for those who use mobile roaming while travelling.

Surfshark VPN Review – Split Tunneling

Torrenters and P2P fans know that Split Tunneling is a lovely addition to a VPN service. Surfshark VPN calls this feature Whitelister. It allows you to choose apps which do not need to be routed via a VPN tunnel. This is useful when using banking or other applications which simply don’t work while a VPN is on.

Surfshark VPN split tunneling

Surfshark went an extra mile and expanded split tunneling functionality beyond apps. With Surfshark you can also whitelist specific URL addresses.

MultiHop as Double VPN

Those who seek extra security features will like Surfshark’s MultiHop feature. It is basically a Double VPN which routes your traffic through two different VPN servers.

A good thing with MultiHop is Surfshark VPN has specific routes optimised for this so that you do not lose much speed.

Is Surfshark VPN Good for Torrenting & P2P?

Our Surfshark VPN review wouldn’t be complete without mentioning how the VPN handles torrenting and P2P.

You may probably know that not every VPN provider supports torrenting at no extra cost. Surfshark allows torrenting & P2P activities without any limits and even takes additional measures to ensure the safety of its users.

Torrenting is allowed on all Surfshark servers. As an extra security measure in some countries, your P2P traffic will be routed through optimised servers in the nearest torrent-friendly location.

Surfshark for Torrenting
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Surfshark VPN Review – Kill Switch

But this is not the only good news for torrent fans. Surfshark has a Kill Switch on all its apps. The switch cuts your internet connection if for some reason VPN connection drops, and in this way prevents you from any exposure.

Also, Surfshark uses uncrackable AES 256 encryption, offers modern security protocols such as OpenVPN and IKEv2.

Available On All Platforms

The most talked about feature of Surfshark is that it allows unlimited simultaneous connections. This means that you can use one account to connect as many devices as you wish. It is a bargain no other VPN offers.

With Surfshark VPN you can connect unlimited devices

To deliver on this promise, Surfshark has developed applications for a variety of platforms and operating systems. These include;

  • macOS
  • iOS
  • Windows
  • Android
  • Linux
  • Android TV
  • Amazon Fire TV stick
  • Chrome
  • Firefox extensions
  • PlayStation
  • Xbox
  • Apple TV
  • and more…

Surfshark VPN Support 24/7

We’ve noticed a tendency that only those VPN providers who really care about their users offer 24/7 live customer support service. Surfshark is one of them.

With 9.1 review rating on Trustpilot, it’s one of the very few VPNs to shine so brightly in the eyes of their users.

Trustpilot rating

Although the number of reviews is quite small, that’s still a substantial number for such a new service. The reviews talk for themselves:

Surfshark VPN review

We got in contact with the customer support during the days we were preparing our Surfshark VPN review. We can confirm that the support offered by Surfshark is very good and efficient. You can reach their customer support via live chat on their website, send an email, and reach them out via Twitter, Facebook or Instagram.

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Surfshark VPN Review – Conclusions

Surfshark is a very new and promising VPN provider. It was challenging to find a crack in it – tight privacy protection, advanced security, satisfying speed, an extensive list of features, and finally – smooth design.

This VPN service truly delivers on what it promises, and when this comes with the best price in the industry – one is ready to forgive small cons.

Surfshark is a service to try if you use torrenting services such as uTorrent, as well as if you plan on going to China or other restrictive countries.

If you simply want to try Surfshark – get it via Google Play or Apple Store, as these platforms offer a 7-day free trial period. Get it there and try on any other platform. If a week is not enough for you, don’t worry. There’s always a 30-day money-back guarantee period to get your money back, but actually, you’ll probably decide to stay with Surfshark.

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