ExpressVPN is one of the most popular VPN providers in the industry. The success of Express VPN rests on the company’s customer-friendly policy.
Customers are served with an excellent 24/7 customer support, a fast connection, one of the best encryption algorithms on the market and a very user-friendly app. Additionally, a “no-log” policy enhances your online security. The 30-day money back guarantee makes it very easy to give ExpressVPN a try.
In this review, we will dive into all these details, so keep reading to see if this VPN provider is a good option for you.
Express VPN Main Features
Table of Contents
- 1 Express VPN Main Features
- 2 More Features
- 3 Prices & Plans
- 4 30-Day Money Back Guarantee
- 5 Payments
- 6 Privacy & Security
- 7 Benefit Of The Kill Switch Tool
- 8 Connection Speed
- 9 A User-Friendly VPN
- 10 One Of The Easiest Client In The Industry
- 11 ExpressVPN For Mobile Devices
- 12 An Effective 24/7 Customer Service
- 13 Conclusion On ExpressVPN Review
Protocols: OpenVPN (TCP, UDP), L2TP-IPSec, PPTP
Encryption: Military-grade 256-bit AES
Servers: 1000+ servers in 136 cities across 87 Nations (and keeps expanding)
Server Switches: Unlimited
Smart DNS: Yes
Speed Test: Yes
Data Traffic: Unlimited
VPN Split Tunneling: Yes
Compatible Devices: Windows, Mac, iOS, iPhone, iPad, iPod, Android, Apple TV, Kindle Fire, PlayStation, Xbox, Linux, Router
Customer Care: 24/7 through live chat, email or contact form
Login: Up to 3 devices simultaneously or use the router app to protect all the devices in your home with 1 subscription
When you subscribe to any plan, you receive a great deal of features that make this VPN highly flexible and efficient.
First of all, the company has over 1000 servers in 136 cities distributed across 87 Countries in 5 continents. The VPN server network continues to expand so you may expect to see these figures grow in the future. Interestingly, they have servers even in Africa which is unusual among VPN providers.
Having a vast network of servers at your disposal is a critical factor when selecting a VPN service. If you need a VPN to access geo-restricted websites, it’s especially good to have a wide selection of countries to connect through to disguise your IP address.
ExpressVPN Is One Of The few vpn to access Netflix, Hulu, BBC iPlayer and many other geo-blocked services
Even better, this is one of the few VPN providers that has not being blocked by Netflix. As of now, it still works with Netflix, unlike other major providers that have been banned. Of course, you should always make sure there is a server available in the particular country you need to access your favorite website.
This is a convenient feature to make sure you always get the fastest connection.
You may find the speed test very helpful if you have to connect to a server far away from your current location. Using the speed test, you can always log in to the server with the best performances.
All you have to do is to click on the “Speed Test” menu in the user interface and run a speed test. In a matter of minutes, you will have a complete list of the best-performing servers all over the globe.
This handy feature comes for free when you subscribe to any plan.
A Smart DNS service resolves your IP address to a destination that you specify. Using the Smart DNS service, you can still geo-spoof websites but the traffic will not be encrypted. Since your data in not encrypted, the Internet speed will be faster. Keep in mind, however, that when using the Smart DNS service, your activity is visible and not protected.
Smart DNS is a handy feature that comes free when you subscribe to ExpressVPN
The Smart DNS is useful on devices that do not support a VPN software and have dynamic IPs like Apple TV, Play Station, Xbox.
Without a Smart DNS, it may be difficult for the device to access certain services when the dynamic IP changes. The Smart DNS get around the problem tracking any change in your IP address e redirecting it to a hostname that never changes.
In doing so, the Smart DNS avoid any blocks. With a Smart DNS, you can enjoy the full potential of your media streaming device.
The Smart DNS cannot be set through the user interface.
You have to log in to your account on ExpressVPN website and click “DNS Settings” on the top menu.
Scroll down the page and refer to the section titled “Dynamic DNS Registration.” If you don’t know what to do, click on “learn more, ” and you’ll find a series of easy-to-follow tutorials that will guide you through the process.
If something goes wrong or the next step is not clear, don’t panic. Just use the live chat function, and a customer service rep will help you set up the Smart DNS feature .
#VPN Split Tunneling
This is an attractive option that enables you to customize the VPN software to your need.
The VPN Split Tunneling can be set on any compatible router. Its purpose is to select which of the connected devices you want to protect using the VPN and which ones can access the Internet unprotected.
Why would you need VPN Split Tunneling?
Transmitting all your data through a VPN may consume all your allotted bandwidth. So, if some of your data is not sensitive, you may decide to access on an unprotected device.
That way you will save the bandwidth for more important tasks. For instance, you can stream your favorite movie from a foreign website using the VPN connection while reading the local news unprotected.
As a result, your internet speed will still be fast enough to enjoy the streaming. VPN Split Tunneling will help you to manage all your devices in just a few clicks.
#Dark Web website
This is exactly the same website as the official one, but you can access it only through Tor Browser.
This .onion version of ExpressVPN is excellent if you live in a country like China that has strict censorship, where is tough to use the Internet freely.
Websites that run on the Dark Web are almost impossible to censor. So if you connect to ExpressVPN using Tor Browser, doesn’t matter where you live-the Internet will be entirely censor-free.
Prices & Plans
One of the major complaints we hear about this VPN provider is not about the service but about the price. Our review will help you to understand the reason for the price difference compared to other providers.
There are a few factors you need to consider when making your decision.
This provider is one of the fastest VPN services in the industry. On their homepage, they claim to be “the fastest VPN on earth” and this is kind of accurate.
As you’ll see later on, we conducted several speed tests and we can confirm that the company claim is well-founded.
Plus, the free Smart DNS service alone is worth the small difference in price.
A monthly subscription start at $12.95 per month, but you can save 35% if you subscribe for one year. That will drop the price to only $8.32 per month.
After all, if you compare these prices with another service like HideMyAss, the difference boils down to just $28.00 per year. It may be well worth to pay for such a small difference if you consider the quality of the encryption and the many free add-ons.
30-Day Money Back Guarantee
A big plus when you subscribe to any plan is the 30-day money back guarantee.
Their refund policy is sincere.
There are no restrictions hidden between the lines of the contract and you don’t even need to explain why you want a refund. Just ask for your money back and they will keep their promise.
This is another area where the company seems to excel in customer care.
- Do you have any lingering doubts about the quality of the service?
- Are you wondering if it really works with Netflix or if you can smoothly stream movies from Popcorn time?
- Do you have other hesitation?
Just subscribe and test it out. If you’re not happy, you’ll get your money back. Giving Express VPN a try is virtually free.
GIVING EXPRESSVPN A TRY IS VIRTUALLY FREE
If you decide to use ExpressVPN on a mobile device, you can download the app from the Apple Store or Google Play.
The iOs version comes with a 7-day free trial, or you will receive a1-day free trial if you download the app for Android.
The payment is pretty easy and convenient. You can choose from many payment methods including PayPal and Bank Transfer.
If online privacy is vital to you (you’re searching for a VPN service, after all) you can even select the Bitcoin payment. The new digital currency will make even your subscription anonymous.
After you become a client, you can earn a 30 days of free service every time you refer a friend. If your friend subscribes, both of you will get this reward.
You can’t really count on lots of free services unless you have a very long list of friends, but it’s better than nothing.
Privacy & Security
ExpressVPN is among the provider that apply a “no-log” policy, which means enhanced security and privacy for you.
Why does a “no-log” system give you a better protection?
When you connect through a VPN, all your traffic is encrypted and neither your ISP ( Internet Service Provider) nor government agencies can see it.
The only one who knows what you’re doing online is your VPN service provider.
Now, many VPN providers are forced by law to keep a record of your activity. If for some reason, like copyright infringement, there is an investigation into your activity, the VPN provider may be forced by the authorities to give access to your record.
A “no-log” VPN provider like ExpressVPN makes your surfing totally anonymous
This is not the case for ExpressVPN. The company is headquartered in the British Virgin Islands where the law doesn’t require VPN providers to keep a record of your traffic.
In the event of an investigation, there is no record at all to show the authorities. A “no-log” VPN provider makes your surfing totally anonymous.
The company uses AES (Advanced Encryption Standard) with 256-bit keys (AES 256). This is the standard used by U.S. government and security experts worldwide adopt AES 256 to protect classified information.
Several VPN protocols are supported:
- OpenVPN (TCP, UDP)
The PPTP protocol is, of course, highly insecure, but if you need it, you have this option.
The best thing you can do is always also use the Open VPN protocol, which guarantees the best protection.
Benefit Of The Kill Switch Tool
We’ve found the “Kill Switch” option worthy of consideration.
The Kill Switch, which you can set directly from the user interface, is a great feature to enhance your online security.
Even the best VPN service may drop at time. When this happens, your activity is suddenly exposed.
The Kill Switch prevents this annoying and risky problem.
When the Kill Switch is active, if the VPN service drops, all your connections will automatically drop too until the VPN is active again.
No more risk of being suddenly unprotected and exposed to prying eyes.
ExpressVPN claims to be “the fastest VPN on earth.” According to our tests, it is definitely a well-performing VPN.
Thanks to the speed test, you can always check in advance the performance of the server you are selecting. This is a handy function especially when you have to choose a server far from your location.
With ExpressVPN you can stream movies or download Torrent files Easily
During our review, we performed our own speed test from a computer located in Europe.
This is the result of connecting without the VPN active:
After that, we connected to a server located in Europe not far from our location. As you can see the speed dropped a bit but the performance was still very good. The ping didn’t change much and was still quite fast.
Finally, we connected to a server located in U.S. We used the speed test function to find the server with the best performance. The result clearly shows how the distance has a significative impact on the connection. The ping in particular increased dramatically.
In any case, it is evident that ExpressVPN offers excellent performances and has proved to be a very fast VPN connection.
A User-Friendly VPN
ExpressVPN is one of the easiest VPN to use.
When you sign up, only your email address is required (apart from your payment details of course). If you want to further protect your online privacy, you can use a disposable email address.
Once the payment process is completed, you’ll be redirected to a web page where you can download the VPN software. In this page, you will see the activation code you must use during the installation. You have to copy and paste it when requested later on.
From the list of devices, choose the one where you want to install the software. Once the device is selected, click the download button and you’re done. The process couldn’t be easier.
One Of The Easiest Client In The Industry
The client also guarantees a great user experience.
As you Open ExpressVPN, you’ll see a big button. Click it, and in seconds your protection is on. Turning on your computer is possibly more complicated than activating the VPN.
The design may slightly differ depending on wether you use Mac or Windows, but the layout is very similar in both versions.
Turning on your computer is possibly more complicated than activating ExpressVPN
Though simple, the client gives you total control of your VPN connection.
From the main windows, for instance, you may choose which server you want to use. Here you have two options:
- Smart Location
- Choose Location
If you click “Smart Location”, you will be connected to the best performing server close to your location.
By selecting “Choose Location” instead, you pick the server yourself. When you click “Choose Location” a new window opens where you’ll see a list of recommended server across the globe.
If you’re not happy with that selection, the menu “All” option will open the complete list of servers around the world. You can manually select the one you want.
You can even save servers in your “favorites” list for future reference.
If you want to customize your VPN connection, click on the menu symbol in the upper corner. From here you can access several functions, such as the “Speed Test” we discussed before.
This is also where you can:
- Select the VPN protocol
- Activate the Kill Switch function
- Choose to launch ExpressVPN on startup
You can explore this section, and you will quickly see how easy it is to use ExpressVPN
ExpressVPN For Mobile Devices
The service comes with an App for both Android and iOs. The layout of the client for mobile devices is practically identical to the computer version.
Using the App, you can have all the functions we just described activated on your mobile device.
The only significant difference we detected while preparing our ExpressVPN review, it is that the App doesn’t have the Kill Switch; instead there is an “Auto-reconnect” function instead.
In the event of a service drop, the App will keep trying to reconnect until the VPN connection is reestablished.
An Effective 24/7 Customer Service
Our review wouldn’t be complete if we didn’t mention the customer service.
The quality of the customer support is critical when you use a VPN connection.
If you’re doing something important and suddenly experience a problem, it is vital to receive the support you need quickly.
We have contacted the customer care several times asking for assistance and we’ve used the live-chat function.
The response has always been between a few seconds and a couple of minutes.
This is pretty quick, and the representatives have always been helpful and knowledgeable. For that reason, we rate the customer service very high.
Conclusion On ExpressVPN Review
This VPN provider has been on the market for quite some time now. Over the years the company has consistently improved its services.
Not only this is one of the fastest VPN available, but it is certainly one of the major players on the market.
If you need a reliable service that efficiently protects your online privacy, ExpressVPN deserves your attention.
If you’re addicted to torrenting, ExpressVPN not only allows it, but even has a “no-log” policy that will protect you in case of an investigation.
The difference in price is justified but the high level of security offered and the many features that come with it.
ExpressVPN has the right to be on the VPN’s hall of fame. If you subscribe to any of its service plans, you are not likely to regret your decision.