CyberGhost VPN Review (2018 New Updates)

A freshly updated Cyberghost VPN review. We have reviewed the new services offered by CyberGhost. The VPN provider has a brand new website and improved security standards that rank it among the best VPN on the market.

CyberGhost VPN

Starting From $2.75
CyberGhost VPN
9.8

Speed

10.0 /10

Functionality

10.0 /10

Compatibility

10.0 /10

Servers

10.0 /10

Support

9.0 /10

Price

10.0 /10

Pros

  • 30-Day Money Back Guarantee-Day Money Back Guarantee
  • No Logs
  • Ultra-Fast Streaming
  • Double Encryption
  • 7 Devices With One Subscription
  • 24/7 Live Chat Support

Cons

  • Nothing relevant

We recently updated our CyberGhost review to understand why this VPN connection has become so popular and one of the top providers in this industry.

Among the many news, CyberGhost now unlocks the US Netflix library so you can access top streaming content from wherever you are.

Plus, the company has finally released the new CyberGhost iOS client. It is not the final version yet but, as you will discover later on, you can already experience the great functionalities that come with it.

We explored the features and functionalities of CyberGhost and considered how they compare to other VPN services. Also, included in this CyberGhost VPN review is a speed test to assess the quality of the VPN servers.

CYBERGHOST HAS BECOME ONE OF THE TOP VPN PROVIDERS ON THE MARKET PROVIDING A RELIABLE AND SECURE VPN CONNECTION

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 Cyberghost VPN Review – Pros & Cons

Pros

  • No-logs policy
  • 7 simultaneous connections for premium plus users
  • Windows, Mac, iOS, Android, Linux, Routers
  • Over 2400 VPN servers in 60 countries
  • Ultra-fast streaming
  • Double encryption
  • Open transparency report
  • Unlimited bandwidth and traffic
  • 24/7 Live Chat Support in English, French, and German
  • 30-day money back guarantee

CyberGhost VPN Review HomepageCons

  • Nothing significant or serious

Reading our CyberGhost VPN review, you will see that there are no real cons with this provider. We didn’t find anything we could complain or have doubts about it.

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CyberGhost VPN Overview

This VPN service is based in Romania and therefore it is not required by law to store any data.  This is a big plus for your privacy as Romania is not subject to any of those annoying data retention policies of the EU, UK, and the USA

Actually, the Romanian constitutional court revoked the data retention law in 2014, therefore, nullifying the Romanian law on Cyber Security. The New Retention Law entered into force in October 2015 also aims at protecting privacy and ended the collection of internet user’s data by law enforcement groups, which is a perfect scenario to protect your privacy.

Recently CyberGhost VPN has been acquired by Crossrider Lmt, a company based in the UK. That has raised some concern among users who worried that the new acquisition may have an impact on their privacy. However, we investigated the matter with their staff, and we’ve been assured that the company is still 100% based in Romania and therefore the UK or EU data retention policies do not apply to them.

For that reason, we can confirm that it is still a strict no-logs VPN provider. None of your personal data or info are stored at any time when you subscribe to their service.

CyberGhost Review - Strict no-logs policy

CyberGhost is a transparent provider, and it is evident that they work hard to protect the privacy of their customers, which is one of the features we love the most about them.

We truly appreciate the open communication they have with their clients. Whatever issue you may be experiencing, you will always find a listening ear, and they promptly do whatever they can to improve their service whenever an update is needed.

Even though no VPN provider is perfect and none of them can make your online activity totally anonymous, this VPN is an excellent choice to protect all your sensitive data and keep prying eyes at bay.

CyberGhost Review – Privacy Features

When you subscribe to the service, you will be entitled to several features indispensable to make your Internet connection safe and enjoy the benefit of a VPN to the full. We have tried to cover all of them in our CyberGhost review.

The following screenshot is a quick summary of what you will get with any plan.

CyberGhost VPN Review Features List

Protocols and Encryption

Security is one of the core reasons as to why people use VPNs. It is, therefore, a primary factor when choosing a VPN service provider to consider the encryption and security protocols used by the particular VPN. Encryption is the most significant method through which VPNs guarantee your security and confidentiality.

CyberGhost VPN offers OpenVPN, L2TP and PPTP protocols. It does not support protocols such as SSTP, SSL, and SSH.

Users can, however, use their military grade 256-bit AES encryption with a 2048-bit RSA key. Recently they upgraded to HMAC SHA-2 authentication instead of HMAC MD5 authentication. This is the authentication recommended by the OSTIF OpenVPN Audit for a strong encryption standard that can entirely protect your online security.

Perfect Forward Secrecy

This VPN also makes use of perfect forward secrecy, which further increases security. This feature creates a new private encryption key for each session, which makes it very difficult for someone to break into your digital data.

Infograpich on how Cyberghost protects your connection

Besides that, their zero-logs policy and location in Romania is also a great feature, considering not many VPN services can be able to offer you a complete no-logs policy.


Automatic Kill Switch

This is a functionality that only the best VPN on the market have. It is a handy tool to protect your privacy even further.

The Kill Switch works as a silent guardian of your connection. In the case of VPN failure, the Kill Switch will automatically block your Internet connection preventing accidental data leaks.

You will find this feature highly useful when you leave your computer unattended.

For instance, since P2P and BitTorrent are allowed, you may have your computer downloading contents at times when you are not at home or during the night. Some of these contents may be protected by copyright, so it is critical that in the case of VPN service failure, your real identity doesn’t get exposed. The Kill Switch will prevent that scenario and will always keep your data protected.

At what cost CyberGhost protect your privacy?

CyberGhost Review – Pricing and Plans

The new VPN plans offered are straightforward. You can, in fact, choose between a Monthly plan, 1-Year Plan, and 2-Year Plan. The recently added a 3-year plan that drops the price to $2.75  per month.

All plans come with exactly the same features and functionalities, but the difference in price is significant.CyberGhost Review Pricing If you go for the 1-month plan, you will pay $11.99 each month. This is a pretty high price even though the quality you get is up to it.

Nevertheless, if you choose the 1-Year plan, the price drops to $4.99 per month.

The most convenient is the 2-Year plan which will cost you $3.79 per month.

However, if you commit yourself to a 3-year plan, you will pay just $2.75 per month, a price that has no rivals among the top VPNs.

CyberGhost is one of the most economical VPN on the market without compromising on quality. Hardly ever you can get the same value for such a fair price.

If you are planning to subscribe to the 1-month plan just to give it a try, you should first consider their refund policy.

On all plans, you can benefit from a 30-Day money back guarantee, no strings attached.

The official website clearly states: “CyberGhost has a 30 day, no questions asked, refund policy for all of our products. This ensures that no mistake purchases are made or avoids situations like customers not being able to use our services (for example when your ISP is blocking VPN connections).”

That means that, within 30 days, you can ask for a refund at any time and for whatever reason and you will get your money back. The company is entirely trustworthy when it comes about that and for that reason, it is never convenient to subscribe to a 1-month plan.

CYBERGHOST TAKES ITS 30-DAY MONEY BACK GUARANTEE SERIOUSLY. YOU CAN TEST THE SERVICE TOTALLY RISK-FREE

 Cyberghost Servers

Before you buy a VPN service, you definitely want to consider the geographical location and dispersion of their server, depending on your location or target service. This is because among the many reasons for using a VPN, unblocking geo-restricted websites is a major factor.

CyberGhost has over 2400 servers located in 60 different countries, which is pretty impressive. These countries include UK, U.S, Austria, Germany, Canada, Czech Republic, Denmark, Spain, Finland, Hong Kong, Ireland, France, Luxembourg, Norway, Italy, Netherlands, Romania, Poland, Russia, Singapore, Sweden, Ukraine, and Switzerland.

Cyberghost VPN Servers network

The countries with most servers are The United Kingdom with +100, Germany with 143, and the US with a whopping 156 servers.

There are now servers even in the Asia area. They are located in Singapore, Honk-Kong, and Japan. The VPN server network covers all the major countries and zones around the globe and keeps on expanding year after year.

Recently CyberGhost has added servers even in Africa and South America, two regions that were not covered at all before. By now all continents are covered making for an excellent VPN server network.

CyberGhost Unblock Netflix USA And Many Geo-Restricted Websites

Thanks to the massive network of servers in different countries, you can access contents from everywhere around the world. The many servers in the US and UK mean that you can easily unblock some popular streaming services like Hulu, HBO, and BBC iPlayer or you can unlock Facebook wherever you are around the globe.

CyberGhost unblock NetflixRecently, the staff informed us that they have managed to unlock even Netflix US, one of the trickiest services to unblock. That comes as a great news since Netflix is a major sought-after service.

At the moment, doesn’t matter where you are around the globe, you can always access the American Netflix Library using CyberGhost VPN. Of course, that works even with Netflix websites in other countries and languages.

Whether you are traveling, living as an expat or just surfing from your home country, CyberGhost makes all your favorite contents readily available.

This excellent VPN server service is a strong point, especially if you consider their standard charges.

CYBERGHOST HAS A MASSIVE VPN SERVER NETWORK TO ENJOY TOTAL FREEDOM

CyberGhost VPN Additional Features

Unlimited Bandwidth And Traffic

When you subscribe to a VPN service you just want to use it whenever you like and as much as you like it. You cannot accept limitations on your safety options.

CyberGhost VPN doesn’t have any restriction on its service. You can use it 24/7 and for as many tasks as you like.

Compatibility

Device compatibility is another important consideration when choosing a VPN service. This is because you may have various devices on different platforms you want to be supported.

Cyberghost VPN does an excellent job of compatibility. You can use their VPN on various devices such as Laptops, PCs, Smartphones, and Tablets. These can be based on platforms such as Mac OS, Windows, Linux, Android, and iOS.

Alternatively, you can install the software on your router and all the devices connected to it will be automatically protected.

Up To 7 Simultaneous Connections

If you are looking for total flexibility, this is your perfect partner.

You can use the CyberGhost VPN on up to 7 devices simultaneously. This is very useful when having several devices connected to the Internet like, for instance, your laptop, smartphone, and tablet. They can be all protected under the same subscription.

You can utilize the same feature even to safeguard the devices of your family members with no additional costs.

Customer Support

The customer support is very good. We have tested it to understand its real efficiency and the result was more than satisfactory.

They offer a 24/7 Live Chat which typically responds to your queries within minutes. This is pretty remarkable as you get to talk to a live person, almost just 1-3 minutes of posting your query.

On the positive note, we have to highlight the fact that, besides English, the customer support is available even in French and German. This is pretty unique since rarely you will find a customer support that speaks several languages.

Alternatively, you can submit a request, which we did, and you will get a detailed reply in a short time.

We always put a lot of emphasis on customer support because we believe this is of paramount importance. A VPN connection is an important tool, and you want it to be effective whenever you need it. A customer support that can assist you in real time is a big plus.

Cyberghost Speed Test Review

Speed is a crucial issue when it comes to VPN services. Actually, reduced speeds seem to negate all the great features that a VPN can offer. You surely do not want to connect to a VPN only to have your internet speeds brought to frustrating levels.

This is the reason we shall include a speed test in this Cyberghost VPN review.

To fully understand the impact that it brings to your internet connection, I shall give you a test of the Internet speeds before the connection, then after the connection.

The snapshot given below shows that before the VPN connection, the ping was 86ms, the download speed 6.13 Mbps and the Upload speed 0.85 Mbps.

CyberGhost Review Speed Test

After connecting to a server close to our location, it can be seen from the snapshot below that the ping went from 86 to 103ms. The download speed slightly reduced to 5.29 Mbps. The Upload speed was not significantly affected, though it slightly dropped.

CyberGhost Review Speed test 2

To be honest, we have to admit that we had to repeat the test several times. At first, as we connected to the server we kept getting major increases in speed. Sometimes even 3 times the original speed as you can see in this screenshot.

CyberGhost VPN Review Speed test 3

As outstanding as that is, we believe that the figure you see in the first screenshot is the closest one to what you will get using CyberGhost. However, as a matter of fact, we kept getting the same unbelievable results for several days and at different hours.

We tried then to connect to a VPN server very far from our location. As you can see in the following screenshot, even in this case, there was just a minor performance drop considering the distance.

CyberGhost VPN Speed Test 4

It can, therefore, be concluded from this speed test review that this VPN does not hugely affect your internet speeds and sometimes it can even improve it. For sure CyberGhost is one of the fastest VPN connection on the market.

CYBERGHOST IS AT THE MOMENT ONE OF THE FASTEST VPN CONNECTION ON THE MARKET

This speed test is a confirmation that we are talking about an excellent choice if you love streaming contents. Watching online tv, streaming movies or sports events is not a problem with this VPN provider because hardly ever you will experience annoying buffering.

The Website

CyberGhost VPN has recently released an entirely new website that features a fresh and user-friendly look.

On the homepage, you will find all the major information you may be searching. You don’t really need to get lost in its pages to figure out what the service is about.

On the top menu, you will see the Help menu.

CyberGhost review Homepage Help Menu

Here you will find plenty of articles and tutorials to understand all the features, troubleshooting and a lot more.

CyberGhost Help Page

CyberGhost VPN Review – Sign up Process

The signup process is very simple, intuitive and straightforward.

All you have to do is to choose the plan you want to purchase, edit some simple info to create your secure account and select the payment method.

You can do that on the same page making the purchase, therefore, a real one-click process.

In fact, after that, you just click on “Next” to complete your purchase, and you are ready to go.

After the payment is completed, you will get a popup window where you can see your PUK. This is a code you need in case you lose your login information. Make sure you save your CyberGhost PUK because the company doesn’t keep a copy of it and cannot recover it either.

CyberGhost PUK code

MAKE SURE YOU PRINT OR SAVE YOUR PUK IN CASE YOU LOOSE YOUR LOGIN CREDENTIALS

After that, you will move to your account management page where you can download the app version you need for your device.

CyberGhost VPN Download pageCyberGhost Download – User-Friendly Client

During our CyberGhost review, we tested the MacOS version. As you can see from the following screenshots, the app is totally user-friendly.

CyberGhost VPN Review Client

Before connecting, you may decide to activate some interesting functions like;

  • Prevent Online Tracking – An additional feature that prevents websites from tracking your online behavior
  • Protection Against Malicious Websites – It will block all malicious content or harmful websites
  • Force HTTPS – If a website has an HTTPS version, CyberGhost force to use this version that is more secure
  • Data Compression – This feature is designed to save costs on your mobile data usage compressing images and web content.

CyberGhost Client Functions menu

About the VPN servers, you may let the software decide which one is the best performing and connect to this one. Alternatively, using the 2 buttons at the bottom, you can manually select either the country or the location of the server.

CyberGhost VPN servers manual selection

Once you are all set, you just click on the activation button, and in a few seconds, you will be protected and safe to get online.

CyberGhost VPN review activate button

CyberGhost Client for Mobile Devices

CyberGhost VPN can be installed on any mobile device.

The CyberGhost app for mobile devices looks very similar to the computer version. Therefore, either you are using CyberGhost on your computer or on your mobile devices, you will never get lost or confused.

CyberGhost clients are available for Android, iOS, and Windows.

In July 2017, the company has released the new CyberGhost VPN version for iOS. Many customers have been eagerly waiting for this release, and finally, it is here.

The new CyberGhost VPN for iOS features a fresh and simpler design aimed at making the use of the app as user-friendly as possible. Most importantly, however, the new VPN client for iOS features major improvements for privacy, security, and speed.

The new CyberGhost app for iOS is fully compatible with iPhone X.

CyberGhost Review – Summary & Conclusion

CyberGhost is a strong player in the VPN service industry. Their service is exceptionally transparent, and you get to enjoy a super safe VPN connection to protect your digital life.

As you use it, you can benefit from an excellent selection of VPN servers. It provides you with a stable and secure service that does not significantly affect your speeds as we highlighted in this CyberGhost VPN review. For that reason, this VPN works outstandingly with streaming contents.

The Apps are user-friendly. Even if you are inexperienced, you will find it very easy to activate the VPN protection. In the case of issues, you have even an excellent customer support that will come to your aid.

To be noted that CyberGhost offers its customer support in English, German and French through a 24/7 Live Chat.

Considering the price you pay for the 3-year plan and the security level guaranteed, CyberGhost is a top VPN provider. Never forget that thanks to the 30-days money back guarantee you can test CyberGhost VPN risk-free.

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Joel Timothy is a writer who has a passion for tech and internet security and privacy.

4 COMMENTS

  1. An impressive share! I’ve just forwarded this onto a
    colleague who was conducting a little research on this.
    And he actually ordered me breakfast because
    I discovered it for him… lol. So allow me to
    reword this…. Thank YOU for the meal!! But yeah, thanks
    for spending some time to discuss this topic here
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    • Hi MarkV,

      considering how many devices you have, you should go for CyberGhost because you can protect up to five with one subscription. If you really need to protect all of them at the same time, have a look at NordVPN. That would allow you to connect up to 6 devices simultaneously and the service is excellent too.

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