CyberGhost reviewCyberGhost is a VPN service based in Romania. This is a big plus for them and your privacy as Romania is not subject to any of those annoying data retention policies of the EU and other groups especially in the UK and US.

Actually, the Romanian constitutional court revoked the data retention law in 2014. It also nullified the Romanian law on Cyber Security. This then ended the collection of internet user’s data by law enforcement groups.

In this CyberGhost VPN review, I shall take you through CyberGhost as a VPN service provider. We shall explore the features and functionalities that it offers and you shall be able to compare it with other VPN services.

Also, included in this CyberGhost VPN review is a speed test of the VPN.

 

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Pricing and Plans

CyberGhost offers its users 3 pricing plans that they can choose from. They are the;

  1. Free plan
  2. Premium plan
  3. Premium Plus plan

Free Plan

As expected, the free plan offers very limited features in comparison to the other plans.

You won’t be able to choose a preferred server with this plan, and so you’ll have to do with an automatic selection.

The problem here is if you are connected to a slow server. In this case, you may have to disconnect, connect again, and hope for a better one.

There is also a fair share of advertisements during a session.

Premium Plan

The premium plan does away with the queuing, the restrictions and the ads. However, you are still limited to only one device.

Premium Plus Plan

The premium plus plan comes with full access to all the available features and you can have simultaneous connections of up to 5 devices.

In terms of the cost, CyberGhost has standard pricing, with the usual savings if you subscribe for the annual billing.

In the annual billing, the premium plan is available for just $5.83, and it will offer you good value. This is of course with an exception of the single connection which we all would love to see an increase.

Here is a summary of the Plans:

Premium Plus Plan

  • $10.99/month billed monthly, $9.16/month billed annually
  • 500+ servers in 30 countries
  • Up to 5 devices connected simultaneously
  • 5 times faster than free VPN service
  • Unlimited bandwidth
  • No ads

Premium Plan

  • $6.99/ month billed monthly, $5.83/ month billed annually
  • 500+ servers in 30 countries
  • Only 1 device connected at a time
  • 5 times faster than free VPN service
  • Unlimited bandwidth
  • No ads

Free VPN Plan

  • Unlimited bandwidth
  • Automatically connected to basic server
Cyberghost Pricing List
Cyberghost Pricing

With the two premium plans, you will be eligible for a 30-day money-back guarantee in case you are not completely satisfied and would like to end the service.

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Payments

Acceptable payments include PayPal, Credit Cards and, and bitcoin.

In the sign-up process, CyberGhost offers you anonymity, and only asks for a few details when signing up. The fact that they offer bitcoin for anonymous payments means that they greatly emphasize on anonymity.

Cyberghost Payments
Payment options

CyberGhost Servers

Before you buy a VPN service, you definitely want to consider the geographical location and dispersion of their server, depending on your location or target service. This is because among the many reasons of using a VPN, geo-restriction is a major factor.

CyberGhost has 862 servers located in 29 different countries, which is pretty impressive.

These countries include:

  • U.K
  • U.S
  • Austria
  • Germany
  • Canada
  • Czech Republic
  • Denmark
  • Spain
  • Finland
  • Hong Kong
  • Ireland
  • France
  • Luxembourg
  • Norway
  • Italy
  • Netherlands
  • Romania
  • Poland
  • Russia
  • Singapore
  • Sweden
  • Ukraine
  • Switzerland.
CyberGhost servers overview
Cyberghost servers statistics

The countries with most CyberGhost servers are:

  • The United Kingdom with 104 VPN servers
  • Germany with 143 VPN Server
  • USA with a whopping 156 VPN servers.

The huge network of servers in different countries that CyberGhost offers can facilitate you to get any information from any part of the world that you desire.

The many servers in the US mean that you can easily unblock some popular streaming services like BBC and Hulu.

During our review we couldn’t instead unlock Netflix. It looks like CyberGhost doesn’t work anymore for that purpose. If you need to unlock the US Netflix library you may find a list of VPN still unlocking the US Netflix library.

With view of their standard charges, this great server service is a strong point for Cyberghost.

CyberGhost server list
Server list

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CyberGhost Features

Protocols And Encryption

Security is one of the core reasons as to why people use VPNs. It is therefore a major factor when choosing a VPN service provider to consider the encryption and security protocols used by the particular VPN.

Encryption is the most significant method through which VPNs offer you security and confidentiality.

CyberGhost VPN offers PPTP, L2TP and OpenVPN. It does not support protocols such as SSTP, SSL and SSH. This is because they can only be used by people who have excellent internet speeds, as they significantly reduce internet speeds.

These are protocols that offer high security levels and can’t be easily decrypted by hackers who want to access your data. CyberGhost users can however use their 256-bit AES encryption with a 2048-bit RSA key and an MD5 for HMAC authentication.

The list of protocols they offer is a very good choice and switching between them is relatively easy and quick.

This means that you won’t have to commit yourself to a particular protocol.These are great encryption standards for online security.

Perfect Forward Secrecy

CyberGhost also makes use of perfect forward secrecy, which further increases security.

This is in addition to the random key generated for each connection, which makes it very difficult for someone to compromise your security.

No-logs Policy

Their Zero-logs policy and location in Romania is also a great feature, considering not many VPN services can be able to offer you complete no-logs policy.

Other features

  • Automatic kill switch
  • NAT firewall to keep the unwanted guests out
  • IPV6 and DNS leak protection
  • Wi-Fi Protection

The ability to set some preferred Wi-Fi connections and add them to the protected list is an interesting features.

Once you connect to a Wi-Fi in the protected list, a connection will be immediately established and the Wi-Fi secured.

Cyberghost WiFi protection
Wifi protection feature

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Compatibility

Device compatibility is another important consideration when choosing a VPN service.

This is because you may have various devices under different platforms you want supported. However, CyberGhost VPN does an excellent job at compatibility.

You can use their VPN on different devices such as Laptops, PCs, Smartphones and Tablets. These can be based on platforms such as Mac OS, Windows, Linux, Android and iOS.

CyberGhost Compatibility List
Cybeghost compatible platforms

Customer Support

CyberGhost customer support is pretty impressive.

They offer a Live Chat which typically responds to your queries within minutes. This is pretty remarkable as you get to chat with a live person, almost just 1-3 minutes of posting your query.

The live chat times are however sometimes limited to Eastern European working hours.

Premium users can also use a ticket system made available, which usually responds within 2 days.

Cyberghost Customer Support
Cyberghost Customer Support

Cyberghost Free Trial

As mentioned earlier, Cyberghost offers a free VPN service to users.

And yes, it’s a free VPN service, not a free trial.

Apart from the other great features that the service possesses and in an industry filled with hundreds of service providers, this is definitely a huge selling point.

It is quite a smart move to get novice customers using the Free VPN, which they believe with then lead them to the premium and premium plus services.

With this free service you’ll be able to access 38 servers in 15 countries and still enjoy benefits of unlimited bandwidth.

You will also be eligible for a 256-bit encryption and an OpenVPN protocol.

What’s more, after installing their application, you will first enjoy a free 7 day full service trial. This means that even if you are only interested in the basic services, you will still have a week of full service!

However, as expected the free trial only offers limited features.

You won’t be able to unblock streaming with this free trial. Neither does it allow you to torrent anonymously or even choose a server.

This means that it only offers the basic needs and therefore it may need you to go for the Premium or Premium plus plan.

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Cyberghost Speed Test Review

Speed is a crucial issue when it comes to VPN services. Actually, poor speeds seem to negate all the great features that a VPN can offer.

You surely do not want to connect to a VPN only to have your internet speeds brought to frustrating levels. This is the reason I shall include a speed test in this Cyberghost VPN review.

In order to fully understand the impact that Cyberghost VPN brings to your internet connection, I shall give you a test of the internet speeds before the connection, then after the connection.

The snapshot given below shows that before the VPN connection, the ping was 7ms, the download speed 95.43 Mbps and the Upload speed 4.66 Mbps.

Cyberghost Speed Test
Speed test without CyberGhost active

After connecting to a UK server of CyberGhost VPN, it can be seen from the snapshot below that the ping plummeted from 7 to 0ms which is quite a rare finding. The download speed reduced to 55.46 Mbps. The Upload speed was not significantly affected, though it slightly dropped.

Cyberghost UK server speed test
Speed test connected to UK VPN server

It can therefore be concluded from this speed test review that Cyberghost does not affect your internet speeds in a huge way, though it lowers the download speed by approximately 42%.

How to Use Cyberghost VPN

Running the Client

  1. Navigate to the Cyberghost official website

    Cyberghost download
    Cyberghost download page
  2. Select “Free download”
  3. Let the program download, then run it.
Cyberghost Download process
Running Cyberghost
CyberGhost connection
VPN connected

 

Signing Up

To sign up as a client, you can go to their home page, then click:

  • ‘Pricing’
  • You can then select a plan

On the next page, you’ll be given an option to let them create an account for you. You can go with this one.

CyberGhost New account
Create account page

You will then be given the option to select your plan and payment interval.
From here, you will be required to fill in a few details including your payment method.

To create an account, you can use the Upgrade button from the client application, or you can click “My Account” from the Website.

Here, Cyberghost will generate for you;

  • A username
  • A strong password
  • A special key that is meant for account recovery.

You should make sure that you save the key in a place you can locate it. It will be helpful if you ever need to reset your account.

The fact that Cyberghost generates its users a username and a password means that the users are off to a safe start with a username and a strong/ unique password.

If you so choose, you can then change the two later to something you can easily remember. This, in my opinion, is a great approach to account security.

Cyberghost Account
Account details

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CyberGhost Interface

Cyberghost clients are pretty simple to use even for novice users.

One can quickly understand the features and functions available. Once you open the client, are provided with a menu of the services that you might want to use. These are:

  • Surfing anonymously
  • Unblocking streaming
  • Protecting your Wi-Fi
  • Torrenting anonymously
  • Unblocking basic websites and choosing a server
    Cyberghost interface
    Interface main page
    CyberGhost Unblocking page
    Unblocking websites

    Cyberghost Instagram
    Unblocking Instagram

CyberGhost Pros & Cons

CyberGhost pros

  • A free plan available
  • No-logs policy
  • 5 simultaneous connections for premium plus users
  • Open transparency report
  • Unlimited bandwidth
  • 30 day money back guarantee
  • Multiple protocols
  • Free proxy
  • Allows payments by bitcoin

CyberGhost cons

  • Only 1 device usage for premium plan users
  • Speed concerns with certain servers

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REVIEW OVERVIEW
Speed
Functionality
Compatibility
Servers choice
Support
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